Services

Services overview

Well established & with trained AC tech’s, warranty & service deptt. provides support to contractor’s / client’s through out different phases of project. e.g.

Training in office to contractor’s personnel, regarding system & proper installation procedures, especially VRF.

Supervision / inspection of installation like ref piping brazing & pressure testing.

Supervision during vacuum, refrigerant charging & start up of unit.

Supervision during FAHU / AHU assembly & connections.

On site training to contractor’s / client personnel for proper operation & maintenance.

Repairing or providing replacement parts, if found defective during warranty period.

Warranty Complaint Registration Procedures.

1. Customer can register a warranty complaint, if AC unit under warranty is not working or performing or having any manufacturing defect by sending an email to Service dept. with following details;
2. Warranty Certificate issued by Gulf Sail General Trading Co. L.L.C.
3. Project / Site Address.
4. Unit Model No. & Serial No.
5. In case of Compressor complaint, Comp Model No & Serial No.
6. Contact person’s details.

how we work